FAQ
frequently asked questions
Every Detail Matters
GENERAL
Does the ScentWedge freshener work with all cars?
No. ScentWedge only fits Tesla Model 3 and Model Y.
Refresh vents need the CNC adapter: Model 3 Highland (2024+) and Model Y Juniper (2025+).
Legacy Model 3/Y do not need an adapter.
Will ScentWedge work with an aftermarket dash?
The short answer is no. If you have changed to an aftermarket dash, ScentWedge will not work for you.
How do I install ScentWedge?
View Install Instructions and Video: Here
How do I install DeskWedge?
View Install Instructions and Video: Here
Why should I order from you?
We design and manufacture premium car air fresheners and accessories that elevate your daily drive.
Scentwedge car air fresheners are crafted with natural, cruelty-free, and conflict-free ingredients. Made in California and inspired by nature, each scent delivers a refined, long-lasting fragrance for your vehicle. For every purchase, we plant a tree.
Where are your products made?
We design and manufacture our products in Berkeley, California, USA, unless otherwise specified on the product description.
How can I change my order?
Changing your order is simple. Just send an email to breathe@scentwedge.com and let us know what you would like to change to. As long as your order hasn't shipped yet we can do the swap.
shipping
Do you offer free shipping?
Yes! Free US shipping on every order. Orders under $50 ship free without tracking; orders $50+ ship free with tracking. We primarily use USPS however you can choose an alternative method at checkout.
International orders of $100 or more qualify for free tracked worldwide shipping via USPS.
When will I get my order?
We try to ship everything out within 1-2 business days. Transit times depend on the selected carrier but our domestic average is 2-5 business days transit.
Do you ship internationally?
Yes, we ship all over the world.
We primarily ship with USPS which costs on average around $16 and can take 7-16 days to arrive. Free tracked worldwide shipping is available for orders of $100 or more. Faster options are also available at checkout however they cost significantly more.
Please note, additional fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
How long does shipping take?
It depends on where you are. Orders shipped within USA usually take 5-7 business days to arrive. International deliveries can take anywhere from 7-16 business days. Delivery details will be provided in your order confirmation email.
Who do you ship with?
We primarily ship with USPS, but alternatives like UPS and DHL are also available options at checkout.
Why haven't I received my order yet?
Sometimes orders get lost. If you think your order may have been lost in transit, please email breathe@scentwedge.com for most domestic cases, we will reship your order, free of charge.
returns
How do I return ScentWedge?
We know scent is subjective. Here is how returns work:
Single kits and the Discovery Set have free returns. Email us at breathe@scentwedge.com to request a return and we will refund you. There is no need to ship anything back.
Multi-kit orders, The Collective, DeskWedge, the Refresh Adapter Set and accessories have 30-day returns. We accept returns for any reason within 30 days of purchase for a refund. The items need to be shipped back and you pay the return shipping; please email us for a return label. Shipping costs will be deducted from the refund and a restocking fee may apply.
Subscriptions are not returnable. You can cancel anytime.
Gift cards are not returnable.
How do I return DeskWedge?
DeskWedge must be in new condition and returned in the original packaging within 30 days of the original shipping date. The customer is responsible for all return shipping costs. A return shipping label can be provided but the shipping cost will be deducted from the return.
The returned DeskWedge will be thoroughly inspected prior to issuing a refund and subject to a 20% restocking fee.
How do I return the Walnut Overlay?
The Walnut Overlay must be in new condition and returned with the backing film in tact. All original content and packaging must be shipped back within 30 days of the original shipping date. The customer is responsible for all shipping costs. A return shipping label can be provided however if you choose to use it, the shipping cost will be deducted from the return.
The returned Walnut Overlay will be thoroughly inspected prior to issuing a refund and subject to a 20% restocking fee.